Droga5

Account Director (2021 - Current)

ACCOUNT DIRECTOR

Client: Chase Bank - Consumer Bank

Co-lead with cross-functional teams to develop and manage successful 360 campaigns.
Create and maintain long successful partnerships with clients by learning their goals, assessing their needs, and exceeding their expectations.
Ensure all client work is delivered on time and within the established budgets.
Work on developing team members' performance by coaching, training, and identifying areas of growth.
Work closely together with the financial team to ensure account profitability.
Work directly with Agency Leadership to build appropriate staffing plans throughout the year.

Nobox Marketing LLC

Miami, Florida

Head of Client Services (2021)

Account Director (2018 – 2020)

Account Manager (2015 – 2018)

HEAD OF CLIENT SERVICES

Oversee the entire Accounts Department.
Work closely with the Accounts Team to ensure good relationships with existing clients and organic account growth.
Work closely with the Operation Department to ensure a flawless operation.
In only 3 months, help increase agency revenue by 17%.

ACCOUNT DIRECTOR

Oversee and lead the agency's growth and development of the group of accounts I manage.
Provide business insights to management to increase revenue.
Establish, maintain, and grow trusted client relations.
Lead and guide teams through platform development and execution.
Ensure maximum efficiency and profitability by reviewing and updating processes.

ACCOUNT MANAGER

Developed and managed social media and digital marketing campaigns for 500 Fortune companies globally, effectively driving brand awareness, engagement and traffic to social media pages.
Increased agency revenue for brands under my supervision by 60%.
Surpassed annual sales goals for two consecutive years.
Developed and implemented online and viral marketing campaigns for PepsiCo brands, surpassing KPI’s by more than 300%.
Analyzed and reported on promotional campaigns and it’s effectiveness to maximize results.
Provided integral support to internal and external teams to improve channel communication between agency and client.
Managed inter-agency communication to ensure proper platform execution.
Improved operational efficiency and reduced overhead costs.

OMM Group Agency

Maracaibo, Venezuela

Brand Manager

2011 - 2014

Acted as the liaison between the client and the agency by maintaining regular contact with both, ensuring flawless communication and achieving client satisfaction. Monitoring budgets, spendings, and revenue.

Awards

Adweek Arc Award for Best Use of Long-Form Nonfiction Serial/Series: Cantera 5v5
Clio Entertainment Award Silver Social Video: Netlix Narcos “Paquita Sings to Pablo”
Clio Award Bronce Social Video: Netflix “Cry in Spanish”
FOMLA Award Gold Best Communication Strategy: Gatorade 5v5
FOMLA Award Gold Best Engagement Strategy: Gatorade 5v5
FOMLA Award Gold Best Integrated Campaign: Gatorade 5v5
FOMLA Award Bronce Best Use of Content: Netflix Orange is The New Black” Season 6 Launch Campaign
El Ojo de Iberoamérica PR Silver: Netflix “Cry in Spanish”

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Resume

Droga5

Account Director (2021 - Current)

ACCOUNT DIRECTOR

Client: Chase Bank - Consumer Bank

Co-lead with cross-functional teams to develop and manage successful 360 campaigns.

Create and maintain long successful partnerships with clients by learning their goals, assessing their needs, and exceeding their expectations.

Ensure all client work is delivered on time and within the established budgets.

Work on developing team members' performance by coaching, training, and identifying areas of growth.

Work closely together with the financial team to ensure account profitability.

Work directly with Agency Leadership to build appropriate staffing plans throughout the year.

Nobox Marketing LLC

Miami, Florida

Head of Client Services (2021)

Account Director (2018 – 2020)

Account Manager (2015 – 2018)

HEAD OF CLIENT SERVICES

Oversee the entire Accounts Department.

Work closely with the Accounts Team to ensure good relationships with existing clients and organic account growth.

Work closely with the Operation Department to ensure a flawless operation.

In only 3 months, help increase agency revenue by 17%.

ACCOUNT DIRECTOR

Oversee and lead the agency's growth and development of the group of accounts I manage.

Provide business insights to management to increase revenue.

Establish, maintain, and grow trusted client relations.

Lead and guide teams through platform development and execution.

Ensure maximum efficiency and profitability by reviewing and updating processes.

ACCOUNT MANAGER

Developed and managed social media and digital marketing campaigns for 500 Fortune companies globally, effectively driving brand awareness, engagement and traffic to social media pages.

Increased agency revenue for brands under my supervision by 60%.

Surpassed annual sales goals for two consecutive years.

Developed and implemented online and viral marketing campaigns for PepsiCo brands, surpassing KPI’s by more than 300%.

Analyzed and reported on promotional campaigns and it’s effectiveness to maximize results.

Provided integral support to internal and external teams to improve channel communication between agency and client.

Managed inter-agency communication to ensure proper platform execution.

Improved operational efficiency and reduced overhead costs.

OMM Group Agency

Maracaibo, Venezuela

Brand Manager

2011 - 2014

Acted as the liaison between the client and the agency by maintaining regular contact with both, ensuring flawless communication and achieving client satisfaction. Monitoring budgets, spendings, and revenue.

Awards

Adweek Arc Award for Best Use of Long-Form Nonfiction Serial/Series: Cantera 5v5

Clio Entertainment Award Silver Social Video: Netlix Narcos “Paquita Sings to Pablo”

Clio Award Bronce Social Video: Netflix “Cry in Spanish”

FOMLA Award Gold Best Communication Strategy: Gatorade 5v5

FOMLA Award Gold Best Engagement Strategy: Gatorade 5v5

FOMLA Award Gold Best Integrated Campaign: Gatorade 5v5

FOMLA Award Bronce Best Use of Content: Netflix Orange is The New Black” Season 6 Launch Campaign

El Ojo de Iberoamérica PR Silver: Netflix “Cry in Spanish”